PRIVACY STATEMENTS


General Privacy Statement - Use & Disclosure

On 21 December 2001 the Australian Federal Government's new privacy rules came into effect covering all personal information held by organizations. These laws regulate, among other matters, the way organizations collect, use, disclose, keep secure and give access to personal information. The new legislation further strengthens customer privacy protection.

Credit Finance Group Pty Ltd continues its ongoing respect for the privacy of our clients and it is to this end that Credit Finance Group Pty Ltd provides' the following information.

In this statement "we" and "us" means Credit Finance Group Pty Ltd.


Purpose & Use of Personal Information

By establishing and maintaining a relationship with us, you will consent to any personal information we collect about you being used and disclosed in the manner set out below.

The main reason we collect your personal information is to enable us to provide to you the products and services which you have asked us to provide. This includes using your information:

  • For our internal operations (including accounting, legal, risk management, record keeping, archiving, systems and development and testing, staff training and compliance monitoring).
  • To help us develop, establish and administer arrangements with other organizations in relation to the administration and use of the products and services which you have asked us to provide.
  • To help us develop, identify and inform you of enhancements to the products and services which you have asked us to provide (but not on the basis of any health or other sensitive information we may hold about you).
  • For research in relation to products and services.
  • Where relevant, to enable us to provide you with advice and ongoing service.

We may also use and disclose your personal information for the following additional purposes:

  • To help us develop, identify and inform you of other products and services that may interest you (but not on the basis of any health or other sensitive information we may hold about you).
  • For marketing of products and services.

If you do not wish to consent to your personal information being used for these additional purposes you can contact Credit Finance Group Pty Ltd on 9850 5944 or write to us at the address shown below.

We may also disclose your personal information to other organizations with which we may have arrangements for promoting or marketing our respective products and services including the following (who will be bound by appropriate confidentiality obligations):

  • Entities we use for printing and/or mailing you regular newsletters and other correspondence.
  • Other entities we may use for outsourcing the administration of the products and/or services we provide to you.
  • Auditors, consultants, legal or accounting firms, reinsurers and financial services industry bodies and regulators.

If you do not provide personal information we request, or do not consent to its use and disclosure as described above, this may affect our ability to provide to you the products and services you have asked us to provide.


Access To Your Personal Information

You may request access to your personal information that we hold in relation to your relationship with us. You can request access to your personal information by contacting Credit Finance Group Pty Ltd on 9850 5944 or write to us at the address shown on the covering page.

Where it is established that personal information we hold about you is not accurate, complete or up-to-date, we will take all steps necessary to correct it.


Personal Information About Third Parties

If you supply us with information about another person, you agree to show them a copy of this statement and to tell the person that:

  • We are holding personal information about that person.
  • Personal information collected about that person will be used for the primary purpose set out in this statement and without that personal information, this purpose cannot be fulfilled.
  • Personal information collected about that person would usually be disclosed to third party organizations described in this statement.
  • The person has the right to access and correct personal information we hold about him or her.

 For further information, refer to www.mfaa.com.au